Engineer - IT HelpDesk
dentsu USA(2 months ago)
Gurugram, IndiaOnsiteFull TimeJunior$60,034 - $80,797 (estimated)Information Technology
Apply NowAbout this role
A technical support specialist role focused on enabling staff productivity by providing timely IT assistance and ensuring issues are managed within agreed service levels. The position serves as an interface between the business and technology, maintaining customer engagement channels and delivering a positive customer experience. This is a full-time, permanent position based in Gurugram with the Dentsu brand.
Required Skills
- Technical Support
- Customer Service
- Incident Management
- Ticketing
- Escalation
- Troubleshooting
- Communication
- SLA Management
About dentsu USA
dentsu.comDentsu is one of the largest global marketing and advertising agency networks in the world. Dentsu Americas CEO, Michael Komasinski. Offices across the United States in New York City, Chicago, Detroit and more.
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