IT Helpdesk Specialist
EOS (27 days ago)
About this role
The Helpdesk Specialist at EOS IT Solutions supports the company’s IT function by maintaining reliable technology operations and promoting high levels of user satisfaction. This role works within the Global Service Desk framework to ensure processes and policies are followed and contributes to overall IT service quality. The position requires collaboration with IT teams and adherence to company standards to support organizational productivity.
Required Skills
- Laptop Imaging
- Ticketing
- Slack Administration
- Google Workspace
- Software Provisioning
- Deprovisioning
- Escalation Management
- ITSM
- Troubleshooting
- MacOS Support
+7 more
Qualifications
- Bachelor's Degree in IT
- Technical Certification
About EOS
eosits.comEOS IT Solutions is a family-run global technology and logistics company that designs, deploys and supports connected workspaces and collaboration solutions for large enterprise customers. They deliver business IT services — including managed services, unified communications, cloud and network deployments — combined with logistics expertise to ensure global rollouts run smoothly. EOS positions itself as a partner to the world’s largest industry leaders, focusing on secure, scalable workplace technology and end-to-end project delivery.
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