Lob

Enterprise Account Manager

Lob

3 months ago
Remote
Full Time
Senior
50 applicants
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Lob
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About this role

The Enterprise Account Manager at Lob is a senior, high-visibility leader responsible for driving retention and commercial growth across Lob’s largest customers. The role partners cross-functionally with sales, product, engineering, and fulfillment and reports to the Senior Manager of Enterprise Account Management. The position focuses on ensuring customers realize value from Lob’s direct mail products while influencing product and operational improvements.

Skills

Lob

About Lob

lob.com

Lob is a direct-mail automation platform that lets businesses programmatically create, personalize, and send physical mail (letters, postcards, checks, and more) via developer-friendly APIs. Its nationwide print-and-mail network speeds delivery, optimizes postage and costs, and enforces compliance for regulated sends. Lob also provides address verification, integrations (SDKs, webhooks, CRM connectors), and analytics to automate workflows and scale targeted mail campaigns. Companies use Lob to connect digital systems to offline communications while maintaining control, tracking, and reporting across high-volume mail programs.

About Lob

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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