Enterprise Account Manager
Lob(1 month ago)
About this role
The Enterprise Account Manager at Lob is a senior, high-visibility leader responsible for driving retention and commercial growth across Lob’s largest customers. The role partners cross-functionally with sales, product, engineering, and fulfillment and reports to the Senior Manager of Enterprise Account Management. The position focuses on ensuring customers realize value from Lob’s direct mail products while influencing product and operational improvements.
Required Skills
- Account Management
- Direct Marketing
- Relationship Management
- Strategic Planning
- Account Planning
- Upselling
- Renewal Management
- Executive Presentations
- Negotiation
- Customer Success
+11 more
About Lob
lob.comLob is a direct-mail automation platform that lets businesses programmatically create, personalize, and send physical mail (letters, postcards, checks, and more) via developer-friendly APIs. Its nationwide print-and-mail network speeds delivery, optimizes postage and costs, and enforces compliance for regulated sends. Lob also provides address verification, integrations (SDKs, webhooks, CRM connectors), and analytics to automate workflows and scale targeted mail campaigns. Companies use Lob to connect digital systems to offline communications while maintaining control, tracking, and reporting across high-volume mail programs.
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