Enterprise Customer Success Manager

Teramind

2 months ago

4.3 on Glassdoor

Remote

Full Time

Senior

103 applicants

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About this role

The Enterprise Customer Success Manager at Teramind serves as a strategic partner and trusted advisor to large, high-value enterprise customers. The role focuses on ensuring customers realize maximum value from Teramind’s user behavior analytics solutions, driving adoption, retention, and advocacy. It involves close collaboration with internal teams across Sales, Support, Product, and Account Management to deliver a seamless customer experience. This position operates within a fully remote, global environment and supports customers throughout their lifecycle.

Skills

About Teramind

teramind.co

Teramind is an employee activity monitoring and workforce analytics platform that helps organizations monitor, analyze, and optimize user behavior to prevent insider threats, protect sensitive data, and boost productivity. Its solution combines user activity monitoring, behavior analytics, DLP and insider-threat detection with screen recording, productivity and workflow insights, and compliance controls. Trusted across major industries and positioned as award-winning and top-rated, Teramind delivers visibility and automated controls to reduce risk and streamline operations.