EverWell - Customer Success Team Lead (Remote, UK)

EverCommerce Solutions Inc.(1 month ago)

RemoteFull TimeManager$117,932 - $155,371 (estimated)Customer Success

About this role

EverCommerce (Timely/SalonBiz) is hiring a UK Customer Success Team Lead to drive customer outcomes across its hair and beauty SaaS platform. The role leads the UK Customer Success function with a focus on a consistent, scalable approach to retention and payments adoption across a large SMB customer base. It is a player-coach position combining team leadership with direct involvement in key customer initiatives.

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Required Skills

Customer Success
Team Leadership
Onboarding
Account Management
Customer Retention
Churn Reduction
Product Adoption
Payments Adoption
Fintech Integrations
Playbooks

+6 more

About EverCommerce Solutions Inc.

evercommerce.com

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