Executive, Contact Centre
Chevening Awards(1 month ago)
About this role
A Customer Service Representative at Prudential provides high-quality telephone support to agents and policyholders within the company's contact center, representing Prudential’s customer-first purpose. The role focuses on delivering consistent service in line with company standards and contributing to overall customer satisfaction and operational reliability. The position is embedded in a collaborative contact center environment that values diversity, inclusion, and continuous learning.
Required Skills
- Call Handling
- Customer Service
- CRM
- Ticketing
- Escalation
- Communication
- Problem Solving
- Time Management
- Teamwork
- Typing
+2 more
Qualifications
- Diploma or Degree
- ACII
- AMII
- AAII
- FLMI
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
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