Executive, Customer Care Specialist 1

Chevening Awards(3 years ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$48,953 - $66,174 (estimated)Customer Service

About this role

A Customer Care Representative at Prudential manages customer communications across telephone, live chat, email, and social media to deliver a consistent PRUexperience. The role supports customer engagement and service quality while collaborating with other teams and contributing to process improvements.

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Required Skills

Customer Service
Communication
Live Chat
Email Support
Social Media
Call Handling
Escalation
Data Integrity
Product Knowledge
Typing Speed

Qualifications

Degree (Any Field)
Diploma (1+ Year Experience)
STPM (2+ Years Experience)
SPM (2-3 Years Experience)
Typing Speed 20 WPM

About Chevening Awards

chevening.org

Since 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.

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