IN_Senior Associate_ ITSM_OC App Tech_Advisory_Bhubaneswar
PwC Nederland(7 days ago)
About this role
This role involves managing Major Incident Management processes in enterprise IT environments, ensuring rapid response and minimal disruption to business operations. The position requires a senior professional with experience in ITSM, particularly with frameworks like ITIL, and expertise with ITSM tools such as ServiceNow.
Required Skills
- ITSM
- ITIL
- ServiceNow
- Incident Management
- Problem Management
- Change Management
- Automation
- Stakeholder Communication
- Root Cause Analysis
- IT Infrastructure
About PwC Nederland
pwc.nlPwC accountants, financiële en belastingadviseurs bieden u zakelijke dienstverlening op het gebied van accountancy, belastingen, human resources, auditing, crisis management, performance improvement en financiële services.
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