Field Collections Agent

Encore Capital Group(21 days ago)

LancasterOnsiteFull TimeJunior$40,206 - $44,706Collections

About this role

A Field Collections Agent at Orbit Credit Services is a field-based representative who works within the community to support customers with their financial arrangements. The role is based within a 90-minute travel radius of Lancaster, operates a flexible 40-hour week with defined prime hours, and includes a structured induction and ongoing training.

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Required Skills

Driving License
Car Insurance
Customer Service
Cash Handling
Repayment Plans
Communication
Empathy
Time Management
Tech Savvy
Field Visits

Qualifications

Full UK Driving Licence (Max 6 Points)
Business Insurance
Clear Criminal Record
No CCJs/IVAs/Bankruptcy (Last 6 Years)

About Encore Capital Group

encorecapital.com

Encore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.

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