German Speaking Patient Support Coordinator
Montu(2 months ago)
About this role
The German Speaking Patient Support Coordinator at Montu UK is responsible for managing a high volume of patient calls, approximately 450 per week, to provide professional and empathetic assistance throughout their treatment journey. Key activities include booking appointments, resolving queries, maintaining accurate patient records in compliance with GDPR, and collaborating with the clinical team to ensure seamless care. The role requires strong communication skills, prior experience in a fast-paced call center, and proficiency with patient management software.
Required Skills
- High-Volume Call Handling
- Patient Assistance
- Record Management
- Collaboration
- Professional Conduct
- Call Centre Experience
- Customer Focused
- Strong Communication Skills
- IT Proficiency
- Self-Motivated
+1 more
About Montu
www.montu.ukMontu is a modern lifestyle brand that focuses on providing users with high-quality, stylish, and functional products designed to enhance everyday living. The company emphasizes innovation and sustainability, ensuring that their offerings are both practical and environmentally friendly. Their diverse range of products caters to a variety of needs, appealing to a broad audience. Montu is dedicated to delivering exceptional customer experiences through thoughtful design and superior craftsmanship.
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