German Speaking Patient Support Coordinator

The German Speaking Patient Support Coordinator at Montu UK is responsible for managing a high volume of patient calls, approximately 450 per week, to provide professional and empathetic assistance throughout their treatment journey. Key activities include booking appointments, resolving queries, maintaining accurate patient records in compliance with GDPR, and collaborating with the clinical team to ensure seamless care. The role requires strong communication skills, prior experience in a fast-paced call center, and proficiency with patient management software.