Global Advocate Supervisor

DoorDash Mexico(2 months ago)

HybridFull TimeManager$96,554 - $127,536 (estimated)Customer Support

About this role

The Global Advocate Supervisor at DoorDash leads an in-office Tempe-based support team that delivers live, high-touch support to consumers, Dashers, merchants, and internal customers. The role partners with cross-functional teams to escalate and investigate complex issues, drives operational improvements, and supports team performance and career growth. The position requires living within a commutable distance to Tempe and working a midday schedule with some weekend coverage and periodic in-office days each month.

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Required Skills

Communication
Coaching
Leadership
Data Analysis
Workforce Management
Escalation Management
Process Optimization
Collaboration
Customer Support
Salesforce

+2 more

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.

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