Global Contact Center Manager

Extenteam Client Roles(7 days ago)

RemoteFull TimeManager$58,287 - $78,868 (estimated)Shared Services

About this role

Extenteam is seeking a Global Contact Center Operations Manager to lead their 24/7 support team across multiple countries. The role involves optimizing operations through automation, managing a multicultural team, and improving performance metrics. The company values an automation-first mindset and provides an opportunity to directly impact customer interactions in the vacation rental industry.

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Required Skills

Power BI
Aircall
Hubstaff
Automation
Staffing
Performance Management
Training
Workforce Management
Customer Support
Analytics

About Extenteam Client Roles

extenteam.com

Extenteam is a remote staffing agency that specializes in property management and hospitality, offering virtual assistants and staffing solutions for vacation rentals. They serve property managers and hosts of all sizes, promising up to 60% savings compared with local hiring. Extenteam’s teams support day-to-day operations—guest communication, reservations, listing and back‑office tasks—so owners and managers can scale portfolios more efficiently. Clients choose them for specialty remote talent, flexibility, and cost savings.

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