Payments Support, Associate

Shift4(1 month ago)

Vilnius, LithuaniaOnsiteFull TimeJunior$20,682 - $20,682Payments Support

About this role

This role sits on Shift4’s Payments Support team, which delivers customer support, product implementation, and training for payment products such as Lighthouse Transaction Manager and the Universal Transaction Gateway. The position supports a broad customer base including large enterprise clients and helps drive successful product adoption and ongoing commerce operations. The role is office-based and aligned with the company’s customer-facing support functions.

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Required Skills

Communication
Phone Support
Email Support
Chat Support
Ticketing
Troubleshooting
Problem Solving
Customer Service
Documentation
Collaboration

+5 more

About Shift4

shift4.com

Shift4 is a global leader in integrated payment processing and commerce technology, delivering secure payment solutions for businesses of all sizes. Its platform combines payment processing, point‑of‑sale systems, e‑commerce and mobile payments with security features like point‑to‑point encryption, tokenization and EMV support. Founded in 1999 by Jared Isaacman and headquartered in Center Valley, PA, Shift4 serves customers across the U.S., Canada and Europe. The company operates as Shift4 Payments, Inc., publicly traded under the ticker FOUR.