Kaizen Labs

Head of Customer Operations

Kaizen Labs(4 days ago)

HybridFull TimeSenior$180,000 - $220,000Operations
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About this role

Kaizen Labs is transforming government digital services by building modern, user-friendly software for public agencies. This role involves leading customer deployments, supporting long-term customer success, and working closely with government clients to improve public service delivery.

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Required Skills

  • Software Implementation
  • Customer Success
  • Solutions Architecture
  • Data Pipelines
  • System Integrations
  • AI Tools
  • Technical Fluency
  • Stakeholder Management
  • Deployment
  • Support
Kaizen Labs

About Kaizen Labs

www.kaizenlabs.co

Kaizen Labs is a technology company that specializes in creating user-friendly digital products aimed at enhancing the experiences of residents within their communities. They provide software solutions for city administrators, simplifying processes across various areas such as recreation management, resident permitting, and communication tools for public services. By replacing outdated systems, Kaizen Labs fosters improved accessibility to essential services, ultimately driving community engagement and satisfaction. Their commitment to delivering modern, people-first software solutions positions them as a valuable partner for local, state, and federal agencies.

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