Implementation & Onboarding Project Manager

Block(29 days ago)

HybridFull TimeSenior$60,580 - $110,960Customer Success

About this role

Global Seller Onboarding Specialists ensure US merchants are successfully activated and able to leverage Square’s platform by serving as subject-matter experts and the bridge between sellers and internal teams. The role supports seller readiness, informs product development through documented feedback, and involves both remote and occasional onsite merchant interactions.

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Required Skills

Sales Onboarding
Merchant Activation
Product Knowledge
Project Management
Stakeholder Communication
Cross-Functional Collaboration
Training Creation
Merchant Training
Data Entry
Account Configuration

+4 more

Qualifications

BA/BS Degree

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.