Implementation & Onboarding Project Manager

Block(29 days ago)

HybridFull TimeMedior$60,580 - $110,960Customer Success

About this role

Global Seller Onboarding Specialists manage the final stages of the sales funnel, partnering with US merchants to drive deals to activation and accelerate onboarding. They serve as subject-matter experts on Square’s platform, ensuring sellers are educated, scoped, and ready to leverage products. The role is customer-facing and involves a combination of remote and occasional onsite merchant interactions while also documenting feature requests to inform product roadmaps.

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Required Skills

Onboarding
Sales Funnel
Travel
Cross-Functional
Stakeholder Management
Product Knowledge
Project Management
Training Creation
Data Entry
Hardware Installation

+2 more

Qualifications

BA/BS Degree

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.