Implementation & Onboarding Project Manager

Block(29 days ago)

HybridFull TimeSenior$60,580 - $110,960Customer Success

About this role

A Global Seller Onboarding Specialist at Square ensures US merchants successfully adopt and activate Square’s platform by guiding them through the final onboarding stages. The role serves as a subject-matter expert and liaison between sellers and internal teams, capturing product feedback to inform roadmaps. It is a customer-facing position that combines remote work with occasional onsite merchant interactions.

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Required Skills

Onboarding
Sales Enablement
Project Management
Stakeholder Management
Product Knowledge
Training Creation
Data Migration
Merchant Support
Hardware Installation
Network Configuration

+2 more

Qualifications

BA/BS Degree

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.