Implementation & Onboarding Project Manager

Block(6 days ago)

RemoteFull TimeSenior$37,388 - $55,480Customer Success

About this role

This role involves managing the final stages of merchant onboarding for Square, focusing on customer success, project management, and cross-functional collaboration. The specialist will facilitate merchant activation, deliver training, and ensure smooth integration with Square’s platform through remote and onsite interactions.

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Required Skills

Customer Success
Project Management
Hardware Installation
Data Entry
Communication
Product Knowledge
Training
Onboarding
Sales Support
Technical Support

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.

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