Intercom

Implementation Project Manager

Intercom(18 days ago)

HybridFull TimeSenior$109,400 - $130,613Customer Success
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About this role

Intercom is an AI customer service company that builds messaging and helpdesk solutions for businesses. The Implementation Project Manager role supports customers adopting Intercom by coordinating implementations, integrations, and onboarding to drive product adoption and customer satisfaction.

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Required Skills

  • Project Management
  • Customer Success
  • Stakeholder Management
  • Integration
  • Risk Management
  • Communication
  • Data Analysis
  • Resource Planning
  • Process Improvement
  • Technical Knowledge

Qualifications

  • Bachelor's Degree
Intercom

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.

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