Insurance Administrator

The Insurance Administrator at Redwood Credit Union supports members and the insurance department in the sales and servicing of ancillary insurance products. The role focuses on handling inbound and outbound member calls, processing paperwork and claims, and maintaining accurate records and reports. The position is based in Napa, California and operates within a member-focused, people-first credit union environment. The administrator works closely with account managers and other team members to ensure timely quotes, policy servicing, and overall member satisfaction.