Key Account Manager

Fastly(10 days ago)

HybridFull TimeSenior$158,185 - $180,000Account Management

About this role

Fastly is seeking a Key Account Manager to work closely with top-tier clients and internal teams to build strong relationships, develop strategic account plans, and maximize customer value. The role involves managing complex customer accounts, identifying growth opportunities, and advocating for customer needs within the company.

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Required Skills

Customer Relationship
Account Management
Strategic Planning
Communication
Customer Advocacy
Business Development
Project Management
Negotiation
Technical Knowledge
Industry Trends

Qualifications

Bachelors degree or equivalent in related field
8+ years of customer communication experience
5+ years of enterprise customer management experience in a tech firm

About Fastly

fastly.com

Fastly is an edge cloud platform that helps companies deliver faster, safer, and more scalable websites, apps, and streaming media. It offers a high-performance CDN, real-time video delivery, edge compute and caching, and security services such as WAF and DDoS protection, along with observability and developer-friendly APIs. Fastly’s global, programmable edge network emphasizes low latency, instant cache invalidation, and fine-grained traffic control to accelerate dynamic content and modern web architectures. Customers use Fastly to improve performance, security, and scalability while running logic and gaining insights at the edge.

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