Managed Services Analyst I
GHX(25 days ago)
About this role
The Managed Services Analyst I provides customer service and administrative support for GHX products and services, assisting internal and external clients via phone and email. The role supports team objectives by handling case work, documenting actions, and escalating issues as needed. It requires strong time management, attention to detail, integrity, and the ability to work within established processes and KPIs.
Required Skills
- Problem Recognition
- Internet Savvy
- Microsoft Office
- Process Adherence
- Detail Orientation
- Accountability
- Customer Support
- Communication
- KPI Adherence
- Case Management
+1 more
Qualifications
- High School Diploma
About GHX
ghx.comGHX (Global Healthcare Exchange) provides healthcare supply chain, data, and technology solutions to providers, suppliers, and government organizations worldwide. Its cloud platform automates procure-to-pay and order-to-cash workflows, centralizes master data (Unified Data Core), manages UDI and pricing alignment, and streamlines materials, inventory, and logistics. GHX also delivers analytics and business intelligence to increase visibility, improve decision-making, and drive operational efficiency and cost reduction across the healthcare supply chain. Customers rely on its industry-specific integrations, data normalization, and networked services to reduce manual processes and improve supply chain performance.
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