Manager, Account Management

Adyen(5 months ago)

Sydney, AustraliaOnsiteFull TimeManager$108,985 - $144,006 (estimated)Account Management

About this role

The Manager, Account Management will establish and lead a new Pooled Account Management team in Sydney, building a scalable function to support mid-sized, fast-growth merchants. The role focuses on setting the team vision, operating model, and performance standards while driving merchant growth, retention, and adoption of payments, fraud, and point-of-sale solutions. This leader will hire, develop, and retain talent and collaborate closely with internal teams to deliver an outstanding customer experience. The position requires a strategic, hands-on approach to scale processes and improve productivity.

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Required Skills

Relationship Building
Commercial Growth
Product Adoption
Stakeholder Training
Project Management
Team Leadership
Hiring
Coaching
Performance Management
Collaboration

+4 more

About Adyen

adyen.com

Adyen is a global payments platform that provides end-to-end payments infrastructure for businesses, handling online, mobile, and in-person transactions with a single unified solution. It combines payment processing, acquiring, risk and fraud management, and reconciliation tools, plus support for many local payment methods and currencies. Merchants use Adyen for its real-time reporting, developer-friendly APIs, and built-in tools to optimize authorization rates and simplify global expansion. The company serves large retailers, marketplaces and enterprises seeking a single provider for global payments and unified commerce.