Manager, Customer Service National Sales (Northeast Region) (Hybrid: Onsite and Remote)
US Foods(1 month ago)
About this role
The role involves supervising and directing the daily activities of customer contact associates, ensuring high-quality customer service and satisfaction. It requires monitoring performance, handling escalated issues, and managing the overall customer contact function within a hybrid work environment. The position seeks to enhance customer experiences while facilitating growth and relationship building across various customer service initiatives.
Required Skills
- People Leadership
- Performance Monitoring
- Customer Service
- Operational Management
- Sales Support
Qualifications
- Bachelors Degree
- 5 Years Customer Service Experience
- 2 Years Management Experience
About US Foods
usfoods.comUS Foods® is one of America's leading food distributors servicing restaurants, the healthcare industry, and more. Learn about our food supply services today.
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