Manager, Customer Success (Vancouver Hybrid)

Boomi (6 days ago)

HybridFull TimeManager$76,500 - $95,000Customer Success

About this role

Boomi is seeking a Manager of Customer Success for the Americas Region to lead and develop a team that drives customer engagement, retention, and growth in the cloud integration space. The role involves collaborating across teams and managing customer accounts to ensure success and maximize value. It is a hybrid position based in Vancouver, focused on building strong customer relationships and guiding the team in a fast-growing company.

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Required Skills

Customer Success
Account Management
Leadership
SaaS
Integration
Communication
Problem Solving
Cloud

About Boomi

boomi.com

New Relic is a SaaS observability platform that helps engineering and ops teams monitor, analyze, and troubleshoot applications, infrastructure, and user experiences in real time. It offers application performance monitoring (APM), infrastructure and synthetic monitoring, distributed tracing, logs, real user monitoring, dashboards and alerting, plus a powerful query language (NRQL) for custom analytics. New Relic One centralizes telemetry from agents, OpenTelemetry, and many integrations to correlate metrics, traces, and logs and surface anomalies and root causes. Organizations use it to accelerate incident response, optimize performance, and gain end-to-end visibility across cloud-native and legacy environments.

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