Regal

Manager, Customer Support & Experience

Regal

1 month ago
New York, NY
Hybrid
Full Time
Manager
4 applicants
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Regal
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About this role

Regal, an AI Agent Platform company founded in 2020, is seeking a Manager of Customer Support & Experience to lead their support team in a fast-growing B2B SaaS environment. The role focuses on delivering high-quality customer support, managing support operations, and collaborating with cross-functional teams to improve customer satisfaction and internal processes.

Skills

Regal

About Regal

regal.ai

Regal is a voice-first AI agent platform that helps businesses build, improve, and manage AI agents designed to outperform human agents. The platform provides tools for designing conversational voice agents, training and testing them, and deploying and operating them at scale to automate customer interactions. Enterprises and contact centers use Regal to scale voice automation, improve agent performance, and gain operational insights for continuous improvement.

About Regal

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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