Director, AI Customer Strategy

The Director, AI Customer Strategy at Regal leads customer launches of AI Agents and manages a team of Forward Deployed Engineers to ensure successful, high-impact deployments. The role defines how Regal partners with customers to operationalize AI and build repeatable implementation playbooks. It involves owning overall customer strategy, aligning internal and external stakeholders, and driving measurable business outcomes for each deployment. The position is based in New York City with a hybrid in-office schedule.