Motive

Manager, of Customer Success Mexico

Motive(9 days ago)

RemoteFull TimeSenior$80,000 - $110,000Customer Success
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About this role

The Manager of Customer Success Mexico leads a team responsible for maintaining and expanding relationships with strategic clients within a high-growth SaaS company. The role involves collaborating with internal teams, advocating for customers, and driving business outcomes through tailored success plans.

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Required Skills

  • Customer Success
  • Strategic Planning
  • Data Analysis
  • Account Management
  • Leadership
  • SaaS
  • Upselling
  • Churn Reduction
  • Stakeholder Management
  • CRM
Motive

About Motive

gomotive.com

The company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.

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