Manager, Relationship Managers (SMB)

Intercom(9 days ago)

HybridFull TimeManager$247,900 - $296,055Sales

About this role

Intercom is seeking a sales leader to build and lead a team focused on small business and scale customer relationships. The role involves developing sales talent, managing revenue, and promoting AI-driven solutions. The company is committed to transforming customer service through AI technology and values a diverse, inclusive work environment.

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Required Skills

Sales Management
SaaS
Revenue Growth
Forecasting
Customer Relations
Tech Sales
AI Solutions
CRM
Team Building
Consultative Selling

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.

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