Merchant Success Manager, Mid-Market
Loop(19 days ago)
RemoteFull TimeMedior$88,187 - $118,106 (estimated)Customer Success
Apply NowAbout this role
A Merchant Success Manager at Loop is the customer-facing advocate for mid-market merchants, representing Loop’s brand and product to ensure long-term partnership value. The role supports merchant satisfaction and growth within Loop’s blended working environment across the United States and select Canadian provinces.
Required Skills
- Account Management
- Customer Success
- Renewals
- Expansion Sales
- Cross-Sell
- Business Reviews
- Data Analysis
- Relationship Building
- Communication
- SaaS
About Loop
loopreturns.comLoop is a returns management software platform for ecommerce brands. It helps businesses save time and money, retain more revenue, and drive customer loyalty by streamlining the returns experience. Loop positions itself as an end-to-end solution for handling returns and encourages brands to book a demo to learn more.