Merchant Success Manager, Mid-Market
Loop
About this role
A Merchant Success Manager at Loop is the customer-facing advocate for mid-market merchants, representing Loop’s brand and product to ensure long-term partnership value. The role supports merchant satisfaction and growth within Loop’s blended working environment across the United States and select Canadian provinces.
Skills
About Loop
loopreturns.comLoop is a returns management software platform for ecommerce brands. It helps businesses save time and money, retain more revenue, and drive customer loyalty by streamlining the returns experience. Loop positions itself as an end-to-end solution for handling returns and encourages brands to book a demo to learn more.
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About Loop
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Loop.
Salary
$88k – $118k
per year