Customer Success Manager, Mid-Market - Remote
Highspot
About this role
A Customer Success Manager on Highspot’s Post-Sales team partners with customers to ensure they realize value from the Highspot platform, driving satisfaction, retention, and account growth. The role focuses on building strong customer relationships and serving as a primary advocate for customers within Highspot to maximize product adoption and long-term success.
Skills
About Highspot
highspot.comHighspot is an AI-powered sales enablement platform that helps go-to-market teams find, deliver, and measure the content, training, and coaching they need to win deals. It combines content management and search, guided selling/playbooks, training and role‑play, and analytics to improve rep skills and surface the right assets at the right time. Deep integrations with CRM and other GTM systems plus AI-driven recommendations and performance insights help organizations scale onboarding, coaching, and revenue execution.
Recent company news
Highspot merging with rival Seismic in major sales software deal
1 month ago
Seismic Announces Intent to Merge With Highspot
1 month ago
Sales software companies Seismic and Highspot to merge
4 weeks ago
Enablement platforms Highspot and Seismic announce merger
1 month ago
Highspot merging with Seismic in major sales software deal
1 month ago
About Highspot
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Highspot.
Salary
$74k – $109k
per year