Customer Success Manager, Mid-Market - Remote

Highspot(2 years ago)

RemoteFull TimeMedior$73,500 - $108,500Customer Success

About this role

A Customer Success Manager on Highspot’s Post-Sales team partners with customers to ensure they realize value from the Highspot platform, driving satisfaction, retention, and account growth. The role focuses on building strong customer relationships and serving as a primary advocate for customers within Highspot to maximize product adoption and long-term success.

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Required Skills

Customer Success
Account Management
Product Adoption
Stakeholder Management
Strategic Planning
Project Management
Communication
Collaboration
Risk Management
Technical Savvy

About Highspot

highspot.com

Highspot is an AI-powered sales enablement platform that helps go-to-market teams find, deliver, and measure the content, training, and coaching they need to win deals. It combines content management and search, guided selling/playbooks, training and role‑play, and analytics to improve rep skills and surface the right assets at the right time. Deep integrations with CRM and other GTM systems plus AI-driven recommendations and performance insights help organizations scale onboarding, coaching, and revenue execution.