Netsec Support Specialist, Tier 2 -Remote
New Era Technology(20 days ago)
About this role
The NetSec Support Specialist Tier 2 position at New Era Technology involves delivering high-quality IT technical support services, including consulting, troubleshooting, and support for clients with various technologies. This role requires collaboration with security engineers and IT teams to monitor and remediate security threats while ensuring compliance with security policies and best practices.
Required Skills
- Troubleshooting
- Customer Service
- Security Incident Response
- Ticket Management
- Documentation
Qualifications
- CompTIA Security+
About New Era Technology
neweratech.comNew Era Technology is an IT engineering and services firm that delivers mission-focused technology solutions for federal, defense, intelligence, and commercial clients. They specialize in systems integration, cloud modernization, cybersecurity, enterprise infrastructure, and managed services, along with program management and lifecycle sustainment for mission‑critical systems. New Era combines cleared technical staff and security-focused operations to provide end-to-end engineering, deployment, and support that keep complex, regulated IT environments resilient and compliant.
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