Housecall Pro

Onboarding Specialist

Housecall Pro(1 year ago)

RemoteContractMedior$13,440 - $16,800Customer Success
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About this role

The Specialist, Bookkeeping Onboarding owns the initial onboarding and contributes to the long-term success of customers' accounts, acting as a consultant to small home-service businesses. The role focuses on ensuring seamless integration into bookkeeping services, guiding clients through accounting workflows, and collaborating with internal teams to improve processes. It is analytical, customer-focused, and requires operating on US standard hours.

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Required Skills

  • Onboarding
  • Bookkeeping
  • Client Education
  • Escalation Management
  • Cross-Functional
  • Account Management
  • Data Formatting
  • Excel
  • CRM
  • Troubleshooting

+6 more

Qualifications

  • Bachelor's Degree
Housecall Pro

About Housecall Pro

housecallpro.com

Housecall Pro is an all-in-one business management platform for home service companies (e.g., HVAC, plumbing, electrical, cleaning). It provides scheduling and dispatch, mobile field tools, online booking, estimates, invoicing and payment processing, customer management, automations, and reporting to streamline operations. The platform integrates with common payment and marketing tools and is used by over 200,000 field service professionals. Housecall Pro positions itself as a top-rated solution focused on helping small and mid-size service businesses run and grow more efficiently.

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