Operations Analyst

OU Education Services

3 months ago

3.3 on Glassdoor

Norman, OK

Hybrid

Full Time

Medior

5 applicants

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About this role

The Operations Analyst at OU Education Services supports organization-wide technology and process implementation in a higher education environment. The role focuses on ensuring successful delivery of projects and initiatives by coordinating UAT, capturing business requirements, and managing help desk operations. This position also acts as a liaison between business and technical teams to drive process optimization and continuous improvement. The analyst contributes to operational excellence through oversight of CRM initiatives, documentation, and reporting.

Skills

Qualifications

Bachelor’s Degree in Information TechnologyBachelor’s Degree in Business Administration

About OU Education Services

oueducationservices.org

OU Education Services is the University of Oklahoma’s online program growth partner, extending OU’s reach by designing and delivering innovative digital education that meets learners’ evolving needs. They partner with academic units to build, market, and scale online degrees and credentials, offering expertise in program and instructional design, learning technology, enrollment management, and student support. By combining OU’s academic strengths with operational infrastructure and marketing capabilities, OUES helps launch and grow high‑quality online offerings to statewide, national, and global audiences.