Partner Success Director - Strategic Accounts

Abridge(1 month ago)

HybridFull TimeDirector$150,000 - $177,000Commercial

About this role

The Partner Success Director - Strategic Accounts at Abridge is responsible for ensuring customer satisfaction and growth within enterprise health systems by building strong relationships with clinicians and key stakeholders. This role involves providing ongoing support, product training, and strategic guidance to enhance utilization of Abridge’s AI-powered healthcare solutions. Additionally, the Director collaborates with sales to identify expansion opportunities and serves as the voice of the customer to inform product improvements. The position requires a strong understanding of the healthcare ecosystem and the ability to communicate complex software solutions effectively.

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Required Skills

Clinician Relationships
Trusted Advisor
User Workflows
Product Training
Onboarding Support
Issue Resolution
Clinician Satisfaction
Customer Expansion
Sales Collaboration
Business Reviews

+15 more

About Abridge

www.abridge.com

Abridge is a healthcare technology company that leverages generative AI to transform clinical documentation and patient-clinician conversations into actionable insights. Its innovative platform enables healthcare systems to create contextually aware, clinically useful, and billable AI-generated notes, enhancing the efficiency of clinicians, nurses, and revenue cycle teams. By seamlessly integrating into existing workflows, Abridge delivers measurable improvements in patient care and clinician satisfaction at scale. The company is recognized for its impactful contributions to the healthcare sector, receiving accolades for its cutting-edge solutions.