Whippy AI

Customer Success Manager (LATAM Remote)

Whippy AI

3 months ago
Remote
Full Time
Manager
3 applicants
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Whippy AI
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About this role

The Customer Success Manager at Whippy is responsible for onboarding, retaining, and growing customer accounts in the LATAM region, ensuring successful adoption of Whippy’s AI-powered communication platform. This remote role involves building strong relationships, conducting regular check-ins, and delivering strategic recommendations to optimize workflows and drive product usage. Additionally, the manager will identify expansion opportunities, facilitate training, and collaborate with leadership on growth strategies while maintaining a focus on customer outcomes and ROI.

Skills

Whippy AI

About Whippy AI

www.whippy.ai

Whippy AI is an innovative platform designed to enhance business communication through an omnichannel inbox that integrates SMS, email, WhatsApp, and VoIP services. By leveraging AI technology, it automates sales and support tasks 24/7, allowing companies to improve efficiency without the need for coding. Clients benefit from streamlined communication and enhanced revenue generation, positioning Whippy AI as a crucial tool for modern businesses seeking to thrive in a competitive landscape.

About Whippy AI

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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