Customer Success Manager (LATAM Remote)
Whippy AI(2 months ago)
About this role
The Customer Success Manager at Whippy is responsible for onboarding, retaining, and growing customer accounts in the LATAM region, ensuring successful adoption of Whippy’s AI-powered communication platform. This remote role involves building strong relationships, conducting regular check-ins, and delivering strategic recommendations to optimize workflows and drive product usage. Additionally, the manager will identify expansion opportunities, facilitate training, and collaborate with leadership on growth strategies while maintaining a focus on customer outcomes and ROI.
Required Skills
- Customer Onboarding
- Relationship Building
- Product Adoption
- Workflow Optimization
- Customer Success Planning
- Account Health Reviews
- Risk Identification
- Growth Opportunities
- Live Training
- Documentation Creation
+7 more
About Whippy AI
www.whippy.aiWhippy AI is an innovative platform designed to enhance business communication through an omnichannel inbox that integrates SMS, email, WhatsApp, and VoIP services. By leveraging AI technology, it automates sales and support tasks 24/7, allowing companies to improve efficiency without the need for coding. Clients benefit from streamlined communication and enhanced revenue generation, positioning Whippy AI as a crucial tool for modern businesses seeking to thrive in a competitive landscape.
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