Director, Strategic Accounts
Decagon(3 months ago)
About this role
The Director, Strategic Accounts at Decagon is responsible for developing strategies to acquire and close key strategic clients while building strong relationships with stakeholders across customer organizations, particularly with C-suite executives. This role involves understanding client challenges to identify expansion opportunities, collaborating with internal teams to deliver customized solutions, and accurately forecasting pipeline and revenue. A successful candidate will have over 7 years of experience in strategic sales, a proven track record with large accounts, and the ability to effectively communicate and negotiate with high-level decision-makers.
Required Skills
- Strategic Account Development
- Relationship Building
- Customer Understanding
- Solution Collaboration
- Pipeline Forecasting
- Account Planning
- Feedback Provision
- Product Knowledge
- Excellent Communication
- Presentation Skills
+6 more
Qualifications
- Bachelor's degree or equivalent work experience
About Decagon
decagon.aiDecagon is a leading provider of conversational AI solutions designed specifically for enhancing customer experience in enterprise environments. The platform enables businesses to create, optimize, and scale AI agents that deliver seamless interactions across various channels, such as chat, voice, and email. With its focus on rapid deployment, easy integration, and advanced analytics, Decagon provides organizations with the tools to transform their customer service operations and drive measurable improvements in engagement and satisfaction.
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