Patient Operations Lead (Remote, Canada)

Careers at Eucalyptus(29 days ago)

RemoteFull TimeManager$99,745 - $132,356 (estimated)Operations

About this role

Eucalyptus is hiring a manager to lead and scale Canadian patient support and medical operations for its Juniper weight-management program. The role focuses on growing and coaching a team, improving operational workflows across support, clinical, and pharmacy teams, and driving improvements through data and cross-functional projects. This position emphasizes a patient-first mindset within a fast-paced digital health environment.

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Required Skills

Team Leadership
Coaching
KPI Management
Workflow Design
Process Improvement
Escalation Management
Data Analysis
Dashboard Building
Root Cause
Cross Functional

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About Careers at Eucalyptus

eucalyptus.health

Eucalyptus (or "Euc") is a digital-first medical organization that delivers high-touch, high-quality healthcare to patients around the world. The company emphasizes patient-first, technology-enabled care designed to help people live better, for longer. Euc provides personalized, outcomes-driven services that prioritize accessibility, continuity, and long-term wellbeing. Its mission centers on combining compassionate clinical care with digital tools to improve health across the lifespan.