Patient Systems & Tooling Specialist
Careers at Eucalyptus(3 days ago)
About this role
The Patient Systems & Tooling Specialist at Eucalyptus supports and scales patient-facing systems with a strong focus on Zendesk administration, reporting, and operational tooling. Based in Manila, the role partners with global patient operations, clinical support, QA, and process teams to own platform support, reporting, and continuous improvement across multiple markets.
Required Skills
- Zendesk
- Reporting
- Automation
- Workflow Design
- Troubleshooting
- Documentation
- Data Analysis
- Stakeholder Management
- AI Tools
About Careers at Eucalyptus
eucalyptus.healthEucalyptus (or "Euc") is a digital-first medical organization that delivers high-touch, high-quality healthcare to patients around the world. The company emphasizes patient-first, technology-enabled care designed to help people live better, for longer. Euc provides personalized, outcomes-driven services that prioritize accessibility, continuity, and long-term wellbeing. Its mission centers on combining compassionate clinical care with digital tools to improve health across the lifespan.
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