Personal Banking Manager

Aspora(26 days ago)

RemoteFull TimeManager$113,092 - $149,094 (estimated)Customer Support

About this role

A Personal Banking Manager at Aspora serves as a key financial partner for NRI customers, understanding their specific financial needs and guiding them through the NRI banking process. Responsibilities include building customer profiles, driving product adoption, troubleshooting issues, and advocating for customer-centric solutions internally. The role requires excellent communication, empathy, and problem-solving skills, along with documenting customer interactions and contributing to product development based on feedback.

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Required Skills

Customer Relationship Management
Financial Advisory
Problem Solving
Issue Resolution
Empathy
Regulatory Knowledge
Documentation Skills
Process Improvement
Team Coordination
Customer Advocacy

+6 more

Qualifications

Bachelor's degree in any field (Commerce, Business, Finance preferred but not required)

About Aspora

www.aspora.com

Aspora is a global finance app designed for the Indian diaspora, specializing in secure and swift money transfers to India at Google-matching rates. The platform offers low fees, transparent pricing, and a commitment to user security, including 256-bit encryption and 24/7 customer support. Aspora prioritizes ease of use, making it a trusted choice for individuals sending money internationally while aiming to enhance financial access and savings on forex fees.