Premium Support Product Specialist II
TransPerfect(5 months ago)
About this role
A Premium/Hypercare IT Service Desk Specialist supporting TransPerfect’s dedicated high-value clients, acting as the primary technical and account liaison to ensure client satisfaction and continuity of service. The role centers on understanding client systems and configurations and coordinating across internal teams to meet service expectations and SLAs.
Required Skills
- Customer Service
- Ticketing Systems
- Incident Management
- Escalation Handling
- Stakeholder Management
- Communication
- Problem Solving
- Multitasking
- MS Office
- MSSQL
+1 more
Qualifications
- Bachelor's Degree
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
View more jobs at TransPerfect →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at TransPerfect
Similar Jobs
Technical Support Analyst (1 Year Contract)
Milton(2 months ago)
Service Desk Analyst
NTT DATA,(2 months ago)
Service Delivery Support Engineer
NTT DATA,(1 month ago)
Client Support Officer, Managed Services Client Service Desk
NTT DATA,(21 days ago)
Service Desk Team Lead
Unisys(2 months ago)
Networking Service Delivery Field Support Engineer (L2)
NTT DATA,(1 month ago)