Premium Support Product Specialist II
TransPerfect
About this role
A Premium/Hypercare IT Service Desk Specialist supporting TransPerfect’s dedicated high-value clients, acting as the primary technical and account liaison to ensure client satisfaction and continuity of service. The role centers on understanding client systems and configurations and coordinating across internal teams to meet service expectations and SLAs.
Skills
Qualifications
About TransPerfect
transperfect.comTransPerfect is the top choice for fast, high-quality translation management in over 200 languages, with 10,000+ native-speaking linguists for superior results.
Recent company news
The AI JournalTransPerfect Legal Launches Reef Review 4.0 with AI-Enabled eDiscovery Tools
24 hours ago
PR NewswireTransPerfect Billed Revenues Increase 7% in 2025 to $1.32 Billion
1 week ago
TipRanksTransPerfect Highlights Female Leadership and Inclusion Ahead of International Women’s Day 2026
5 days ago
ADWEEKThe Mill Returns Under New Owner With Global Expansion Plans
Oct 28, 2025
Pulse 2.0TransPerfect Acquires German Post Production Studio Omnimago
4 weeks ago
About TransPerfect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$77k – $103k
per year