Product Manager, Conversation Intelligence

CallRail(10 days ago)

HybridFull TimeSenior$90,000 - $130,000Product Management

About this role

A Product Manager role focused on leading the strategy and execution for a Conversation Intelligence product suite that uses AI and machine learning to generate insights from customer conversations. The role involves defining product roadmaps, working with cross-functional teams, and ensuring delivery of features that provide value to small businesses and agencies.

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Required Skills

Product Management
AI
Machine Learning
Natural Language Processing
Data Visualization
SaaS
Figma
Jira
Analytics
Prototyping

Qualifications

Bachelor's degree in Computer Science, Data Science, Engineering, Business

About CallRail

callrail.com

CallRail is a call tracking and conversation intelligence platform that helps marketers and sales teams capture, attribute, and analyze phone calls and form leads. It provides dynamic call tracking, call recording and transcription, lead management (Lead Center), and conversation analytics to surface keywords, call outcomes, and conversion insights. CallRail integrates with marketing and CRM tools (Google Ads/Analytics, HubSpot, Salesforce, etc.) so teams can tie offline leads to online campaigns and optimize ROI. Its customers are agencies and businesses that need better visibility into phone- and form-based lead performance and higher-quality lead handoffs to sales.

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