Product Operations Manager, Help Desk

Anduril Industries(1 month ago)

Costa Mesa, CA, California, United StatesOnsiteFull TimeManager$113,000 - $149,000Product Operations

About this role

The Product Operations Manager will lead Anduril’s Help Desk in Costa Mesa to build and scale a 24/7 customer support organization that maintains the health of deployed assets across product lines. The role focuses on developing and managing mission-driven support associates, shaping operational processes, and using data-driven insights to inform decisions. This position supports national security-focused defense systems and requires coordinating across engineering, program management, and mission operations.

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Required Skills

Help Desk
Team Leadership
Debugging
Real-Time Response
Root Cause
Customer Support
Observability
Data Analytics
Cross-Functional
Process Improvement

+5 more

Qualifications

U.S. Security Clearance

About Anduril Industries

anduril.com

Anduril Industries is an American defense technology company that builds AI-powered hardware and software to modernize U.S. and allied military capabilities. Its core offering centers on Lattice, an autonomous command-and-control platform, paired with integrated sensors and unmanned systems (drones, ground and maritime vehicles) that provide persistent, automated sensing, decision support, and force protection. Anduril focuses on rapid iteration and systems integration—delivering end-to-end solutions for defense and homeland security customers seeking modern, scalable autonomy and situational awareness.

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