Product Support Engineer II - Cloud
Zscaler(21 days ago)
About this role
Zscaler is hiring a Product Support Engineer II to join its Global Customer Support organization. The role is based in Bangalore or Mohali and supports Zscaler’s cloud-native Zero Trust platform by helping client-facing teams address customer-impacting challenges. It reports to the Manager, Product Support and operates within a global support structure.
Required Skills
- Technical Support
- Incident Troubleshooting
- Network Debugging
- Security Troubleshooting
- Customer Support
- Azure Networking
- AWS Networking
- GCP
- Web Proxy
- SSL Inspection
+9 more
Qualifications
- Bachelor’s Degree in Computer Science
- Bachelor’s Degree in Engineering
About Zscaler
zscaler.comZscaler is a cloud-native enterprise security company that delivers a zero‑trust platform to secure users, devices, and applications by inspecting traffic and enforcing access policies in the cloud. Its Zero Trust Exchange and SASE/SSE offerings — including Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), cloud firewall, browser isolation, and data protection — let organizations replace legacy VPNs and backhauled security with direct-to-cloud, policy-driven controls. Serving global enterprises, Zscaler applies AI/ML and automation for threat protection, data loss prevention, and scalability across hybrid/multi‑cloud, IoT/OT, and B2B environments to accelerate secure digital transformation.
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