Product Support Manager
Mitsogo Inc(4 days ago)
About this role
The company is looking for a strategic Product Support Manager to oversee their global support organization for MDM/UEM solutions. The role involves leading technical teams, collaborating with product and engineering teams, and driving operational excellence to ensure support quality and customer satisfaction.
Required Skills
- MDM
- UEM
- Zendesk
- Jira
- Support Tools
- Troubleshooting
- Stakeholder Management
- Team Leadership
- Process Improvement
- Enterprise Software
Qualifications
About Mitsogo Inc
mitsogo.comMitsogo is the company behind Hexnode, a Unified Endpoint Management (UEM) platform that helps organizations secure and manage endpoints and enterprise data. Hexnode provides device provisioning, app and policy management, remote troubleshooting, kiosk/lockdown and compliance enforcement across mobile, desktop and IoT platforms. The product is available as cloud-hosted or on‑premises and integrates with identity and enterprise systems to support BYOD, corporate-owned and mixed deployments. Customers choose Hexnode for broad platform coverage, strong security controls, and a user-friendly management experience.
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