Product Support Specialist - Americas
Ashby(1 month ago)
About this role
Ashby is hiring remote Product Support Specialists in North America to assist customers with a complex enterprise software product. The role involves troubleshooting, guiding customers through workflows, and contributing to support team projects, with a focus on technical problem-solving and customer delight.
Required Skills
- Troubleshooting
- Customer Support
- Workflow Automation
- Technical Support
- Problem Solving
About Ashby
www.ashbyhq.comAshby is an all-in-one recruiting platform designed to streamline the entire hiring process for ambitious teams from startups to enterprises. Combining an Applicant Tracking System (ATS), Customer Relationship Management (CRM), scheduling tools, and analytics, Ashby simplifies recruiting while incorporating advanced AI functionalities. The platform focuses on enhancing candidate experience, automating workflows, and providing real-time insights, enabling organizations to make data-driven hiring decisions efficiently. With a commitment to innovation and user-friendly design, Ashby empowers teams to excel in their hiring efforts.
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