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Product Support Specialist (Weekend) at Clay - ApplyBlast

Product Support Specialist (Weekend)

Clay

9 months ago

5.0 on Glassdoor

Remote

Full Time

Junior

2 applicants

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About this role

The Product Support Specialist at Clay is responsible for providing hands-on support to a diverse customer base, including enterprises and startups, to ensure they maximize the value of the product. This role requires a strong technical background to address customer needs effectively, gather and analyze feedback for product improvement, and create user-focused content like guides and FAQs. The specialist collaborates closely with teams across the organization, including product and engineering, to enhance the overall customer experience and drive product development based on user insights.

Skills

About Clay

www.clay.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

View Profile

Clay is a go-to-market platform that provides access to 150+ premium data sources and AI research agents in one place, enabling teams to automate growth workflows and turn insights into revenue. It offers features such as Claygent for AI-driven company and people research, Waterfall for combining multiple data providers, Signals and Intent tracking, audience management, and a native Sequencer for outreach automation. Clay serves sales, marketing, and GTM operations teams across startups and enterprises, and is trusted by leading companies including ElevenLabs, Intercom, and Recharge.