Product Support Specialist
Lighthouse(11 days ago)
About this role
A Product Support Specialist at Lighthouse helps hospitality customers adopt and get the most value from Lighthouse’s commercial platform. The role is part of the Customer Care / Customer Growth team and focuses on being the primary product-facing contact to ensure product health and user success.
Required Skills
- Tech Savvy
- Google Apps
- Customer Support
- Case Management
- Technical Troubleshooting
- Product Knowledge
- Written Communication
- Mandarin
- Issue Escalation
- Collaboration
+1 more
About Lighthouse
lighthouse-careers.comLighthouse Careers is a specialist recruitment agency focused on luxury yacht crew and private household staff, connecting highly trained personnel with discerning private clients and superyacht employers. The firm operates an online job board and search tools to source, match and place elite candidates for both short-term crew roles and long-term household positions. Lighthouse Careers emphasizes tailored, confidential matching to meet the exacting standards of high-net-worth households and luxury vessel operators.
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