Quality Analyst|International|29082025
Duckard(7 months ago)
About this role
A Quality Analyst at Teleperformance ensures the consistency and excellence of customer experience by overseeing quality across contact channels and maintaining performance records. The role supports continuous improvement and may include mentoring junior staff.
Required Skills
- Quality Monitoring
- Call Evaluation
- Documentation
- Performance Reporting
- Coaching
- Communication
- Attention To Detail
- Team Leadership
Qualifications
- University Degree
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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