Real Time Analyst

DoorDash Mexico(1 month ago)

Tempe, AZOnsiteFull TimeMedior$65,823 - $89,265 (estimated)Operations

About this role

The Real Time Analyst is a member of DoorDash’s RTA team supporting workforce planning and intraday operations for customer support. The role contributes to maintaining operational performance across lines of business and collaborates with cross-functional partners. This position supports the Customer Experience Center and requires an in‑office presence at DoorDash’s Tempe corporate office within a commutable distance.

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Required Skills

Queue Monitoring
Agent Utilization
Staffing
Vendor Management
Intraday Reporting
Tool Troubleshooting
Process Improvement
Escalation
Communication
Analytics

+8 more

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.